Transit Help and Information

Click to view the 2017 Fare Analysis Report.

The Madera Metro Service Design Guidelines establish criteria and standards to ensure the Madera Metro fixed-route network can grow and improve following standard guidelines that deliver consistent service to customers and support the mission of the department.

The Transit Advisory Board (TAB) serves in an advisory capacity to the City Council and staff on transit matters, reviews transit system proposals, ensures grievance procedures for transit services are followed and discusses overall transit planning and operating activities.

Click here to view Transit Advisory Board Agendas & Minutes.

The City’s first involvement in public transportation came in the mid-1970s in a climate of federal and state programs that were focusing on senior and mass transit needs. Senior citizen activists were the force that gave rise to the creation of Dial-A-Ride services in Madera in 1978. Dial-A-Ride began providing general public, curb-to-curb demand responsive service. The Dial-A-Ride system today serves a City-County area encompassing approximately a five-mile radius from downtown as far north as Avenue 19, and as far south as Madera Community College on Avenue 12.

In 1998, the City initiated Madera Area Express/MAX, a fixed-route service that serves the City and parts of the unincorporated areas of Madera County. Service is at 35- or 70-minute intervals depending on the route. Inter-regional transportation beyond Madera is available through Greyhound or Amtrak.

General questions or comments regarding Madera Metro transit services can be brought to the attention of the City of Madera Transit Program Manager. Operational questions regarding bus routes and DAR scheduling can be answered directly by the City’s contracted transit operator, MV Public Transportation:

Transit Program Manager/ City of Madera
205 W. Fourth Street
Madera, CA 93637
1 (559) 661-3693

MV Public Transportation, Inc./ City of Madera's Contracted Transit Operator
1951 Independence Drive
Madera, CA 93638
1 (559) 661-RIDE (7433)
Spanish/English

For operational questions regarding Madera Metro routes and DAR scheduling, please call 1 (559) 661-RIDE (7433).

Policies and Procedures

Service Provision - Policy Update Re: Service Animals, Reasonable Accommodations, Personal Care Attendant (PCA), and Rider Companions for ADA

Reasonable Modifications Policy 

ADA Visitor Policy Feb 2025

Local Service Providers

Madera County Transportation Commission 

Madera County Public Works Department

City of Chowchilla Transit Information

California Division of Mass Transit

Federal Transit Administration

Amtrak

Greyhound

Federal:

• ADA Home Page
• Federal Communications Commissions Disabilities Issues Task Force (DITF)
• The Office of Special Education and Rehabilitative Services (OSERS)
• U.S. Department of Transportation (DOT)
• Architectural and Transportation Barriers Compliance Board
• HUD's People With Disabilities Page
• Thomas Legislative Information on the Internet
• U.S. Equal Opportunity Employment Opportunity Commission

General:

• ADA Infonet
• Americans with Disabilities Act (ADA) Document Center
• RESNA Government Regulations Resource Page