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Water Shut-off for Non-Payment Policy

The City of Madera's Utility Service Policy outlines the procedures for managing delinquent utility accounts, including how the city handles notifications, fee assignments, and disconnection of services. The policy is designed to ensure compliance with the Water Shut Off Protection Act (SB 998) as per the California Health and Safety Code Sections 116900 to 116926.

Contact Information

Office Hours/Phone Inquiries
Monday – Friday
8:00am – 5:00pm
Email: utilitybilling@madera.gov
Fax: 1 (559) 675-7067

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