Privacy Policy

Thank you for visiting the City of Madera website. Our privacy policy is simple: we collect no personal information such as names or addresses when you visit our site. If you choose to provide that information, it is used only to fulfill your request for information.

We do collect limited technical data to help improve your experience. The sections below explain how this information is handled.

Information Collected and Stored Automatically

When you browse the City of Madera website, we and/or third-party vendors automatically collect and store certain technical information. This data does not personally identify you and includes:

• Your Internet domain and IP address (e.g., “yourisp.com” or “yourschool.edu”)

• Your browser type and operating system (e.g., Chrome on Windows or Safari on macOS)

• The date and time you accessed our website

• The specific pages you visited

• The referring website, if you arrived via a link to our site

This information is used to analyze trends and improve the usability of our website. We do not track or record information about individual users and their visits.

Cookies

Our website may use cookies—small files generated by our server—to analyze traffic and improve performance. These cookies do not collect personal information and are optional. You can disable cookies by adjusting your browser’s security settings.

If You Send Us Personal Information

If you choose to send us an email or complete an online form with personal information, we use that data only to respond to your request. You are required to provide an email address for responses, but we strongly recommend that you do not include sensitive information such as Social Security numbers.

This privacy policy is guided by the standards of WebContent.gov, which provides best practices for managing U.S. government websites.

Social Media Policy

The City of Madera’s social media pages are designed to share public information and foster community engagement. We welcome your comments, questions, and concerns, but please note the following:

• Social media pages are moderated online discussion spaces, not public forums

• We monitor pages primarily during regular business hours

• Posts and comments must maintain civility and relevance

The City reserves the right to remove posts or comments that:

• Include vulgar, obscene, or sexually explicit language/content

• Contain personal attacks, threats, or defamatory statements

• Promote discrimination based on race, gender, religion, or any other protected class

• Include spam or off-topic links

• Advocate illegal activity

• Endorse or oppose political candidates or commercial products/services

• Violate copyrights or intellectual property laws

• Share personally identifiable medical or financial information

• Compromise public safety, security, or ongoing investigations

All content posted on City of Madera social media platforms is considered a public record and is subject to federal and state laws, including California records retention policies.

Contact Information

If you have questions about this Privacy Policy or our Social Media Policy, please contact:

City Manager's Office
City of Madera
205 W. 4th Street
Madera, CA 93637
Phone: (559) 661-5400
Email: admininfo@madera.gov